About us
The way we work
Working together in partnership is the most common way we do business. A partnership needs to be firmly based on mutual trust and understanding in order to be successful, and should be focussed on a mutual vision of desired outcomes.
We aim to gain a thorough understanding of the way our clients work and listen hard to their needs and issues. Equally we are open and let our clients learn about us and the way we do things.
We think that good partnerships are characterised by the following;
- trust
- aligned visions
- good understanding of working cultures
- joint decision making
- good communications
- clear measurable VFM benefits
- agreed performance criteria
- agreed dispute resolution mechanisms
We try to ensure many of these factors are in place on starting a partnership. However, certain aspects such as trust and understanding tend to develop, which fosters joint working and mutual benefits.
